Shipping policy

At Nailie, every set of press-on nails is carefully handcrafted and made with attention to detail. Please review our shipping policy before placing your order.

Processing Time

Every Nailie set is handcrafted and made just for you.

Please allow 1–2 business days for your order to be designed, prepared, and shipped.

During sales events, holidays, product launches, or periods of unusually high order volume, processing times may extend to 3-4 business days.

Business days are Monday through Friday and exclude weekends and holidays.

Shipping Rates

  • FREE Standard Shipping on all U.S. orders of $79 USD or more.
  • Shipping rates for orders under $79 are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Time

Once your order has shipped, estimated delivery times are:

  • Standard Shipping: Approximately 4–7 business days
  • Express Shipping: Approximately 2–4 business days

Please note that shipping times are estimates provided by the carrier and are not guaranteed.

Combined Orders

If your order contains multiple items, your package will ship once all items have been completed and are ready for shipment.

Order Tracking

As soon as your order ships, you will receive an email with your tracking number so you can monitor your package.

If you do not receive a shipping confirmation email, please contact us at nailiepresson@gmail.com.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

Nailie is not responsible for delays, lost packages, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

If an order is returned due to an incorrect address, the customer will be responsible for the cost of reshipping the package.

Lost, Delayed or Stolen Packages

Once your order has been shipped, it becomes the responsibility of the shipping carrier.

Nailie is not responsible for shipping delays, lost packages, or stolen packages marked as delivered.

If your package appears to be lost, please contact the shipping carrier first. If you need assistance, feel free to email us at nailiepresson@gmail.com, and we’ll gladly help you begin the claim process whenever possible.

International Shipping

At this time, we currently ship within the United States only.

Damaged Packages

If your package arrives visibly damaged, please take photos before opening it and contact us within 48 hours of delivery at nailiepresson@gmail.com.

We will review each case individually and work toward the best possible solution.

Shipping Delays

Although we do our best to ship every order as quickly as possible, Nailie is not responsible for delays caused by:

  • Weather conditions
  • Carrier delays
  • Holidays
  • Customs (if international shipping becomes available)
  • Events beyond our control

Protective Notice

By placing an order with Nailie, you acknowledge that you have read and agree to this Shipping Policy. Delivery estimates are provided by the shipping carrier and are not guaranteed. Nailie reserves the right to update this policy at any time without prior notice.